Terms and Conditions

Terms and Conditions

By using Claire Mace Nutrition and www.clairemacenutrition.com, I agree to comply with this legal disclaimer and with all of the terms and conditions:

 

  • Claire Mace Nutrition is not able to diagnose or treat medical conditions and is not intended to replace the advice of a GP.  If Claire Mace believes you require medical attention or if it is not within his remit as a nutritionist to treat you will be referred back to your GP. You will be asked to provide your GP's contact details. 

  • The content of Clairemacenutrition.com website is intended for general use and is not designed to diagnose or treat or replace medical advice.

  • We will not enter into discussion/advice about health conditions; this can only be done during a private consultation or coaching. 

  • Information and recommendations given by Claire Mace Nutrition are not intended as a substitute for the medical advice and treatment of a doctor. Any person suffering from a medical condition or unexplained symptoms should consult their G.P.

  • Claire Mace Nutrition cannot be held responsible for any claims relating to illness / ailments that are deemed to have possibly arisen from reading any material on this website. The information provided is for general use and we do not claim that it is suitable / applicable to all persons.

  • All content is copyrighted under the United Kingdom copyright laws.

  • In keeping with any client / practitioner relationship, Claire Mace Nutrition treats your privacy as a matter of great importance. We are committed to protecting this. Claire Mace Nutrition retains a record of your details including your name, contact details and appointment information on a password-protected laptop. Claire Mace Nutrition is required to keep brief notes during appointments and these are stored on a secure, password protected laptop. Any reports produced by Claire Mace Nutrition will not contain any identifying information. Claire Mace Nutrition operates in accordance with GDPR and the Data Protection Act 1998.

  • Clairemacenutrition.com will collect minimal information with the sole intention of informing you of services that we believe may be of interest and benefit to you. We will not disclose any of this information to third parties without your prior consent.

  • All consultations and appointments provided by Claire Mace are confidential, including all discussions held during said appointments. However, if Claire Mace has any concerns regarding your safety or wellbeing, confidentiality may be compromised for safeguarding reasons.

Product Refund policy

By using and purchasing from Claire Mace Nutrition, I agree to comply with this legal disclaimer:

 

We have a no returns policy, which means once your items have been shipped or sent we will not accept returns. To query this, you can contact us at Clairemacenutrition@gmail.com

 

DAMAGES AND ISSUES 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

REFUNDS 

We will notify you once we’ve received and inspected your refund enquiry, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. It may be the case that we ask you to return the item.

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